Customer Service Specialist (6 Week Assignment)Our client, a leading organization in the nutrition industry, is seeking a dedicated and proactive temporary Customer Service Specialist for 6 weeks only. As a Customer Service Specialist, you will be an essential part of the Customer Service department, supporting operational teams and ensuring exceptional service delivery.Location: Valencia, CAPay Range: $28.00 per hourHybrid Schedule: 8:00 AM – 4:30 PM, Monday through Friday. Work from home Mondays & Fridays. In office Tuesdays through Thursdays.What's the Job?Manage and track customer orders efficiently, ensuring timely delivery and resolution of issuesCoordinate with carriers to monitor shipment statuses and resolve any logistical challengesCommunicate effectively with customers via verbal and written channels to provide updates and supportUtilize Excel to maintain accurate records and generate reports for operational reviewCollaborate with internal teams to improve customer service processes and enhance overall satisfactionWhat's Needed?Intermediate proficiency in Excel for data management and reportingStrong verbal and written communication skillsExperience working with carriers for shipment tracking and logistics coordinationExperience handling customer orders and resolving related issuesAbility to work in a fast-paced environment with attention to detailWhat's in it for me?Competitive hourly pay rate of $28.00 per hourHybrid work schedule with work-from-home options on Mondays and FridaysOpportunity to gain valuable experience in customer service and logisticsSupportive team environment focused on professional growthPotential for project extension based on performance and business needs
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